Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.
LIBRARY
The Design of Everyday Things
by Don Norman
Published November 5, 2013
The Design of Everyday Things
by Don Norman
Published November 5, 2013 Library > Business & Strategy